Carmel Roberts

Carmel is a celebrated expert on hospital accreditation and quality since 1993. Her experience spans Europe, USA and the Middle East. Carmel is a keen advocate for accreditation and the implementation of evidence-based standards, as frameworks to support patient safety and excellence in care.

Carmel knows in addition to preparing for accreditation, sustaining quality standards is a continuous journey for all organizational staff. For her, a fundamental truth is that collaboration between staff at all levels and leadership, coupled with education is integral to generating high quality care and supporting a just culture.

Remaining up to date with new standards and developing pertinent viable processes that support workflows are vital to this journey. Carmel believes that exploiting technological advances is key to improving processes and optimizing solutions that will ultimately deliver better care in the ever changing world that is healthcare.